Shipping Policy
Last updated: June 2026
Processing Times
Orders are processed on business days (Monday through Friday, excluding federal holidays). Most orders ship within 1–2 business days of purchase confirmation.
Once dispatched, packages typically arrive within 3–6 business days depending on your location and carrier schedules. You will receive a shipment confirmation email with tracking information as soon as your order leaves our warehouse.
Shipping Rates
We keep shipping simple and affordable:
| Order Total | Estimated Delivery | Rate |
|---|---|---|
| Orders $25 and over | 3–6 business days | Free |
| Orders under $25 | 3–6 business days | $5.99 flat rate |
Order totals are calculated after any discounts are applied, before tax.
Carriers
We ship via USPS, UPS, and FedEx depending on your location. The carrier is assigned at time of fulfillment based on the fastest and most reliable route to your address.
Note: PO Box addresses are delivered via USPS only. Carrier selection is not customizable at this time.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct tracking link. Tracking information becomes active shortly after the label is created.
📬 Can't find your tracking email? Check your spam folder first. If it's not there, contact us at info@dazzlerusa.com with your order number.
Shipping Area
We currently ship within the contiguous United States. Special shipping arrangements may be available for Alaska, Hawaii, US territories, and military (APO/FPO/DPO) addresses — please contact us before placing your order.
For international shipping, please send us a message at info@dazzlerusa.com and we'll get back to you.
Delays & Shipping Issues
Dazzler USA is not responsible for delays caused by the carrier, weather events, holidays, or circumstances outside our control. However, we will always do our best to help resolve any issue.
- Wrong address entered: Contact us immediately at info@dazzlerusa.com. Address changes cannot be guaranteed once the order begins processing.
- Damaged in transit: Please photograph the damage and email us within 7 days of delivery. We'll arrange a replacement or refund.
- Package not received: If your order hasn't arrived and tracking shows no movement, contact us within 7 days with documentation and we'll open a claim.
Customers are responsible for providing accurate shipping addresses at checkout. For all shipping-related questions, email info@dazzlerusa.com with your order number in the subject line.